Privacy Policy
Your personal information and assets are our highest priority. We are fully committed to safeguarding them.
Swiftlink Nexora collects and retains information essential to your trading activities. The way we collect and store this information is set out in the following Privacy Policy.
Our policy is guided by these core principles:
- With the aim of providing complete transparency about how we collect and store your personal information:
Our goal is to ensure you understand how we collect and process data so you can make informed decisions. We maintain clear guidelines and processes for handling data on this website. Our policy outlines the specific methods we use, providing clear, concrete information about how it is used. You are in the driver's seat.
We will share information promptly whenever we determine you should be notified. Transparency is fundamental to our approach.
Our qualified staff are always ready to answer any questions you may have about any aspect of our processes, including our obligations under the laws of Australia. You can contact us at: info@swiftlink-nexora.com
- We do not use personal data for any other purposes beyond those set out in our Privacy Policy.
We may process personal information for purposes such as operating Swiftlink Nexora services and connecting trader members with third-party trading platforms. We may also use it to maintain and improve website features and services, protect our rights, and comply with regulatory or other legal obligations. Finally, where required to deliver administrative and other business functions related to the Services we provide to you, the client.
To deliver better services tailored to your preferences and needs, Swiftlink Nexora uses personal information.
- To access and use essential tools to protect your personal data and uphold your rights in this context:
At any time, you can contact us to access all of your personal information. We can also update or delete it as required. We will also support requests to transfer your information to you or to a nominated third party. We provide these services to help you exercise your rights to privacy and control.
- Secure your personal data:
Our security systems use bank-grade controls and meet the highest standards. While no system can be guaranteed 100%, we are committed to continually upgrading our defences and strengthening the measures we have in place.
We have a detailed, comprehensive privacy policy and industry-leading security systems.
1. The Scope?
This policy sets out our procedures for the collection, processing and sharing of any and all data relating to natural persons.
The terms of our policy apply to all natural persons who are identifiable or already identified. This includes any natural person who can be identified, or has been identified, in relation to data entrusted to us or data we can access and/or combine.
Data processing, as defined in the Privacy Policy, refers specifically to the storage, management, and organisation of personal data.
We do not collect, or attempt to collect, any information about individuals under 18 years of age. We also do not allow individuals under 18 years of age to utilise our platform for any purpose. If we become aware of any user or information relating to someone under 18 years of age, we will delete that information immediately.
2. What personal information do we retain?
When you register with us, we collect the personal information required to enable your use of our services. Where needed, we may also request personal information to verify ownership of an account, for example. To maintain and improve service quality, we collect and analyse data about your use of our platform and that of third-party partners.
3. You are under no obligation to provide the company with your personal information.
While you are not required to provide your personal information, choosing not to do so may limit the services we can provide. It may also restrict your ability to use our platform.
4. What personal information do we collect? When you visit our website, we may collect the following personal information:
We do not collect data that could personally identify you. We do collect details such as your account activity, users' IP addresses, and the dates and times of access. For maintenance, security, and support purposes, we retain any system crash reports, browser details, and the device type used to access your account. We also record the language setting associated with your account.
Regarding personal data collection, we only collect and retain the information you consent to provide to us when you connect with a third-party trading platform through us.
The personal information you may have provided to third-party platforms can include the following: full name, address, phone number, and email address.
5. Why does the company need my personal information, and is it lawful for them to collect it?
The collection, storage, and processing of your personal information by the company are undertaken solely for the purposes set out in this Policy. All such activities comply with applicable laws in Australia.
The company will only handle, process, or transmit your data in accordance with applicable laws in Australia. The following are the legal grounds for doing so:
- You have consented to permit the company to store and process your personal information. By submitting your details to the company, you authorise us to share that information with the relevant third-party trading platform. You have given consent for your personal information to be processed for one or more specified purposes.
- To improve our services, establish or defend legal claims, and pursue legitimate interests, among other purposes, the company may be required to store and process your personal information.
- Data processing is necessary to meet legal obligations.
If you would like more information about the data processing we are required to undertake, please contact us via email.
Below you will find a list of the specific purposes for which we may use your personal data, together with the relevant legal basis.
To provide you with access to digital trading, and only at your request, we will share your personal information with third-party platforms.
We may collect and share your data with third-party companies, but only at your request and with your consent.
You have consented to the processing of your personal information for one or more purposes.
Please provide the necessary information so we can promptly and effectively address your requests, concerns, and questions about our services.
The processing of personal data is necessary for the company to pursue its legitimate interests, or those of an authorised third-party company.
To comply with our legal and administrative obligations as part of our operations, we are required to process certain personal information.
To comply with our legal obligations, we must process certain personal information.
Anonymised personal data and usage tracking are required to improve our services, including crash reporting.
To safeguard the legitimate interests of the company and its third-party service providers, we require the processing and storage of personal information.
This is necessary to prevent fraud and misuse of our service.
Our service obligations include overseeing and carrying out data processing to support business development, strategic decision‑making, oversight and legal compliance, as well as other business‑related operations.
To protect the legitimate interests of the company and our third-party service providers, we need to process and store personal information.
We use statistical and analytical tools to inform decision-making across a broad range of our services and strategic planning.
To protect the legitimate interests of the company and our third-party service providers, we need to process and store personal data.
As needed to protect the company's rights, assets, and interests, as well as those of third-party service providers, and to comply with all applicable local laws, regulations, agreements, and our own terms, conditions, and policies, we may process personal data. We will do so only in accordance with required and established procedures.
To protect the legitimate interests of our company and its third-party service providers, we need to process and store personal data.
6. Disclosure of Personal Information to Third Parties
To store and process IP addresses, conduct user surveys and analytics, and provide other related services, the company may, where necessary, share anonymised personal information with trusted third-party service providers.
At your request, we will share certain personal information you provide with selected third-party services. In such cases, the handling of your data will be governed by that company’s privacy policy and terms. This may include various digital trading platforms.
To enhance our services to clients and improve overall service quality, the company may share personal information with its affiliates and partner organisations.
In compliance with the law, or to protect our rights and assets and those of our third-party partners, we may disclose information to relevant legal or regulatory authorities.
In the event of a significant business transaction, such as a company sale or seeking investment or a loan, we may share relevant data in a lawful and appropriate manner. This also applies in the event of any merger, restructuring, consolidation, or bankruptcy, in accordance with the law.
7. Cookies and Third-Party Service Providers
We may, from time to time, use cookies and similar technologies for site analytics and in partnership with advertising partners, in accordance with applicable laws and prevailing industry standards.
Cookies—small data files stored on your device when you visit a website—collect information about your browsing behaviour, preferences and similar activity. They are used to personalise and enhance your experience across our services. Cookies allow us to remember your settings and preferences, and to tailor our service offerings to you on this basis. We also use them for site analytics and to gather statistics that support strategic planning.
Broadly speaking, the site uses two types of cookies. Session cookies are stored in your browser only for the duration of each visit and are automatically deleted when you close the browser. The others are persistent cookies, which remain in your browser even after your session ends. These help the site recognise you as a returning visitor and make it easier for you to use the site.
Types of cookies:
Cookies may be used where necessary, in line with their intended purpose:
Strictly necessary cookies
Cookies are used to recognise you as a client so we can more effectively deliver the information, settings and services that you require and use. They also assist with navigation of our website and facilitate your access.
To enable your device to download and stream data, cookies are used. In addition, they allow you to access relevant features and return to pages you previously visited.
To enable quick and easy access to the site, cookies store and process certain personal information—such as your username and last login date—when you ask the site to remember you at sign-in.
Session cookies are deleted when you close your web browser.
Functionality cookies
We use cookies to securely store and quickly retrieve your settings and preferences. They also help us recognise you when you return to our website.
Persistent cookies last beyond your browsing session and remain until their expiry.
Cookies for performance
To improve our services, we use cookies to gather statistical information. This helps us analyse site performance and usage.
All data stored in cookies is anonymous and cannot be linked to any individual.
Session cookies are removed when you close your browser, while persistent cookies remain active until they expire—or indefinitely—unless you clear them.
Cookies have been blocked or removed
If you wish to delete or block cookies, you'll need to do this via your browser settings. Follow the links below for step-by-step instructions on how to manage cookies in the most popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
Blocking cookies will prevent some functions and site features from working as intended.
ONLINE TRACKING NOTICE
Your personal data will be retained for as long as necessary to carry out the operations described elsewhere in this policy. It may be kept longer in accordance with local laws, regulations, and company policies.
Your personal data will be shared—at your request and discretion—with third-party trading platforms for 12 months. On expiry of those 12 months, and with your consent, that data will be shared for a further 12 months.
Our processes include regular reviews of all personal data to determine whether it is still required, or no longer needed.
9. Transfers of personal data to third countries or international organisations
As required to deliver our services and/or for security reasons, personal data may be transferred to countries outside your own and to international organisations under robust security protocols. We apply industry‑leading security measures to safeguard your data and ensure you have access to legal remedies and rights in all cases.
Across the EEA (European Economic Area), all residents are protected by data protection laws and safeguards.
- All data transfers are carried out under EU legal jurisdiction and authority, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
- All data transfers between public entities or authorities are carried out in accordance with Article 46(2). This constitutes a legally binding and enforceable agreement.
- The European Commission’s Standard Contractual Clauses, issued under Article 46(2)(c) of the GDPR, set the conditions for international data transfers, which are carried out in accordance with them. You can view the Clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
For further details on the security measures the company uses to protect your personal data during transfers to third countries, please send your request by email to info@wealthwaydigital.uk
10. Protection of Personal Information
Personal data is protected through highest-level technical and organisational measures, following gold-standard procedures. These procedures provide robust safeguards against unlawful or accidental destruction of data, as well as loss or alteration of that data.
While we apply the utmost care and adhere to the highest standards of data protection required by law, it is not possible to guarantee in every circumstance and at all times that your personal data will remain completely free from error or interference. Accordingly, we cannot be held liable if personal data is disclosed, or suffers incidental, intangible, or consequential damage or loss. This includes situations beyond our control, such as disclosure arising from transmission errors, unauthorised third‑party access, system failures, force majeure events, or other similar causes.
If required by law or by lawful demands from regulators or other legal authorities, we may be compelled to disclose your personal information to those bodies. Once disclosed under legal obligation, we cannot control how those authorities handle, store, or protect your data.
Anything sent over the internet, including personal information, carries a risk of interception and is not 100% secure. The Company cannot guarantee the security of any data transmitted online.
11. Links to third-party websites
Throughout this website, you may encounter links to third‑party applications and websites. These parties are not affiliated with us and operate independently of our company; our privacy policy does not apply to them. They have their own procedures and priorities for collecting and processing personal information, and we are not responsible for their practices. Use at your own discretion.
Always review the privacy policy of any organisation or service when visiting their website before providing any personal information. Ensure their collection, use and processing practices align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.
12. Policy Amendments
We may update or amend this policy at any time. We will notify you of any changes on our website and through other appropriate channels. The updated Privacy Policy will be posted on the website and will take effect immediately upon publication, unless otherwise stated.
13. Your personal information rights
You retain full control and the final say over how your personal data is used, including the right to verify its accuracy, correct errors, and choose to delete it or limit the scope and nature of any processing by us.
This page provides EEA residents with information relevant to them:
Your personal information is protected in accordance with the rights described herein. By emailing the address below, you may exercise those rights immediately.
Accessing Your Rights
If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data that we process is accessible to us and therefore verifiable.
You can request your personal information for verification at any time, and we will provide it to you in electronic form. If you request additional copies of the information we process beyond the first provided, a reasonable fee may apply.
Rights under applicable law and our Privacy Policy must not infringe the rights of others. The company may refuse or limit access to personal information if providing it would compromise the rights or freedoms of others.
Right to Rectify Errors
Any errors in your personal information, whether due to omissions or inaccuracies, can be corrected by you or by the Company to ensure proper processing.
Erasure Rights
You have the right to request the deletion of personal data under the following circumstances. 1) If your personal data has been processed without your consent or outside lawful limits. 2) Upon request where you wish to have that data removed and the Company has no legal obligation to retain it. 3) If you no longer agree to or accept any processing by us, even if lawful and within our legitimate interests or those of a third-party provider, and, finally, 4) If we are required by law to delete your data.
The right to erasure may be overridden by legal obligations under EU or any Member State law. Likewise, the right does not apply where data is required for the establishment, exercise or defence of legal claims.
Right to Restrict Data Processing
You have the right to request a restriction on the processing of your personal information in circumstances where you believe it contains inaccuracies.
When you request a restriction on the use of your personal data, it will be deleted except in the following circumstances: 1) where European Union or Member State law prevents deletion. 2) With your consent, if needed to establish, exercise, or defend legal claims. 3) To protect the rights of another natural person.
Right to Transfer Your Data
You have the right to access and review any personal data you have provided, where you have consented in any manner to its collection and it is processed by automated systems.
You may request the transfer of any or all of your personal data to another company or organisation, where this is technically feasible. This does not affect your right to have your data deleted. This right cannot be exercised if doing so would infringe the rights or freedoms of another individual.
Right to object to data processing
While the Company may rely on its legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that it stop. This right does not apply where there is a compelling legal basis to continue processing, including for the establishment, exercise, or defence of legal claims. In such circumstances, we may continue processing your personal information.
You may, at any time, request that your personal data not be processed for any direct marketing purposes.
Your Right to Decline or Withdraw Consent
You may withdraw your consent to our processing of your personal data at any time and, where possible, with immediate effect. This will not apply retrospectively to processing carried out before you withdrew your consent.
If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory or other supervisory authority.
If you believe your rights and freedoms have been violated in relation to the processing of your personal data, Member States of the European Union have established regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.
Section 13 outlines the circumstances in which your personal data rights may be limited under European Union or Member State laws.
Once we receive your request about your personal data and how it is processed, we will provide access to the information you have requested, as set out in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you of the new deadline within one month of receiving your request.
Requested information will be provided electronically at no cost, unless doing so would contravene the law or the provisions of Section 13. We reserve the right to charge a reasonable fee or decline a request if it is considered spurious, excessive or repetitive.
We reserve the right to request additional proof of identity if there is any reasonable doubt about the identity of the person requesting personal information, for the purposes of data protection and security.